FAQ

1. Are you a trader or a manufacturer?

A:
MAXSUB is a manufacturing-backed supplier, not a trading-only company.
We are supported by the COMAX manufacturing system and work directly with production facilities on material formulation, quality control, and application performance. Our focus is on delivering stable, consistent sublimation printing materials for distributors and professional users.

2. Do you own your own factory?

A:
We work with dedicated manufacturing partners under the COMAX system rather than operating a single standalone factory.
This structure allows us to focus on material performance, consistency, and application support while maintaining flexible and stable production capacity.

3. What applications are your sublimation papers suitable for?

A:
Our sublimation papers are designed for a wide range of applications, including apparel and sportswear, soft signage, promotional products, and home textile decoration.
Different applications place different demands on ink load, drying speed, and transfer behavior, which is why material selection should be application-specific.

4. Can one sublimation paper work for all applications?

A:
In most real production environments, one paper cannot optimally cover all applications.
Using a single paper across very different ink loads, production speeds, and substrates often leads to compromises in consistency or efficiency.

5. Why does changing ink not always solve printing problems?

A:
Many common issues are workflow-related rather than caused by ink alone.
Paper absorption, drying behavior, transfer conditions, and production environment all interact with ink performance, which is why changing ink does not always resolve the root cause.

6. How should I choose the right sublimation paper?

A:
Sublimation paper should be selected based on ink load, drying requirements, transfer behavior, and actual production conditions.
Price or specification alone is rarely a reliable indicator of suitability. We recommend evaluating paper performance within your real workflow.

7. Do you support OEM or private label cooperation?

A:
Yes, we support OEM and private label cooperation for qualified partners.
OEM projects are based on stable material specifications, consistent production control, and long-term cooperation rather than short-term customization.

8. What information do you need to provide a quotation?

A:
To prepare an accurate quotation, we typically need information such as application type, paper format, estimated order volume, and target market.
Understanding the intended use helps ensure the proposed material matches real production requirements.

9. Who are your typical customers?

A:
MAXSUB primarily works with distributors, professional printing companies, and bulk users.
Our focus is on long-term cooperation where material consistency and application performance are critical.

10. Where can I find technical guidance and explanations?

A:
Technical guidance is available in the Technical Support section of our website.
This includes application overviews, material selection guidance, workflow explanations, and manufacturing insights based on real production experience.